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How We Work


We work with each small business owner as a partner to design, maintain and promote their brand. To quickly assess the unique needs of each new small business client, we do offer a complimentary 15 minutes phone consultation. A consultation is usually conducted via phone or a short face visit. During the consultation, one of our local Client Representatives will go over the followings with you.

  • Determine your current needs, timing and available budget
    - business goal, company, products/services, targeted customers, launch date, cost
  • Present viable options and specific solutions
    - show portfolio of sample websites of similar businesses for you view, help you select a layout that reflects your wants and needs
  • Recommend best way and next steps
    - advise you of the optimal path moving forward and define concrete actions
    - have you check off the Work Order

Within one week, our team will give you a complimentary mockup of the homepage for your website without requiring an upfront deposit.

Mockups

For a new website, website makeover or an online storefront, our team will give you a complimentary homepage mockup of the new site within one week of the initial consultation without requiring an upfront deposit. If you like the look and feel of the mockup and decide to go ahead with it, we will then proceed with the design.

For a new logo, packaging label or signage, our team will give you one to three complimentary mockups of the new design within three days of the initial consultation without requiring an upfront deposit. If you like the feel and style of the mockup and decide to go ahead with it, we will then proceed with the design.

Delivery

Our team have a proven track record of starting and completing works for our clients on time and budget. From website design, branding, search engine marketing, video marketing to print advertising, we have consistently dedicated our time, energy and talents to guiding each small business owner in defining, executing and successfully achieving the goal of their campaign.

Whether it is an order for a new website, logo, sign or video production, our team will hand over a copy of the finished product for you to keep and own.

Pricings

In general, we are 30% - 35% in lower in cost in comparison to other big name design firms in the industry. As an established design house, we do not engage in expensive radio or television advertising. Most of our clients come from trusted referrals just like you.

Payments

We have expanded our payment options for micro and small businesses to include interest-free financing. Starting today, any website design package order over $1,000 can be paid with a small down payment and the remaining balance in monthly installments.

For your convenience, we accept credit card payments both over the phone and online. To easily pay by phone, you can call us at 408.217.1753 Monday – Friday 9am - 6pm. To securely pay online 24 x 7, you can go to www.mindspheres.com/billpay.


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